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Getting long-term disability insurance is the most important thing you can do to protect your income. A disability policy pays you a monthly benefit if you can’t work due to an illness or injury.

But how do you determine which disability insurance company is the best? We researched the top insurers based on financial strength, product offerings, and more to show you where to get your disability coverage. Read on to see which insurance companies made the list.

best-disability-insurance-companies-in-Canada-look-up-at-skyscrapers-and-sky

Which Are The Best Disability Insurance Companies?

manulife-logo

Manulife

AM Best rating: A+

Note: Manulife stopped selling disability insurance on Sep 30, 2022, besides the personal accident product. Therefore, the tables below are for illustrative purposes only.

Read our comprehensive Manulife disability insurance review.

Personal products

Proguard Series
Ventures Series
Personal Accident
Target market
Value-added income replacement coverage for professionals and executives
A guaranteed plan at a more affordable cost
Simplified issued accident coverage for non-working individuals and uninsurable occupations
Covers
Injury or illness
Injury only with illness add-on
Definition of disability
Regular occupation for entire benefit period
Regular occupation for five years (can be extended to the entire benefit period)
Regular occupation
Age eligibility
18-60
5-80
Occupation classes
4S, 4A, 3A, 2A
4S, 4A, 3A, 2A, A, B
None
Occupation class upgrades
Yes
N/A
Waiting periods
30, 60, 90, 120, or 730 days
1, 30 or 120 days
Benefit periods
Two, five years, to age 65
Minimum coverage
$500
$300
Maximum coverage
$30,000
$6,000
Medical exam required
Yes, above a certain age and amount
No
Premium guarantee
Guaranteed level rates to age 65
Not guaranteed
Expiry
None
Age 90
Riders
Own occupation, premium refund, health protection, additional insurance, Pensionguard, cost of living adjustments
Own occupation, premium refund, health protection, additional insurance, Pensionguard, cost of living adjustments, residual and partial disability
Accidental death and dismemberment, premium refund, sickness hospitalization, non-occupational loss of income, strain and sprain

Business products

ExpenseComp
Buy-Sell Plus
Target market
Reimburse overhead expenses for professionals and small business owners
Provide funding for a disability buy-out for owners of a small business
Covers
Injury or illness
Definition of disability
Regular occupation for classes 2A and A, own occupation for classes 4A and 3A
Regular occupation for class 2A, own occupation for classes 4A and 3A
Age eligibility
18-55
Occupation classes
4A, 3A, 2A, A
4A, 3A, 2A
Occupation class upgrades
Yes
Waiting periods
30 or 90 days
12 or 24 months
Benefit periods
12, 18, or 24 months
Lump sum or installments up to 10 years
Minimum coverage
$400
$50,000 lump sum
Maximum coverage
$40,000
$2,000,000 lump sum
Medical exam required
Yes, above a certain age and amount
Premium guarantee
Guaranteed level rates to age 65
Guaranteed level rates to age 63
Expiry
None
Age 63
Riders
Additional insurance, patient protection, premium refund
Future income option
RBC-Insurance

RBC Insurance

AM Best rating: A

Read our comprehensive RBC Disability Insurance review.

Personal products

Professional Series
Foundation Series
Bridge Series
Quantum
Fundamental Series
Simplified Disability Insurance
Target market
High-income professionals and executives
Small business owners, tradespeople, middle-income earners, and farmers
Similar to Foundation Series but with fewer guarantees, newly self-employed
High-income professionals and executives
Self-employed, contract workers, retail workers, construction workers, tradespeople
Self-employed, contract workers, part-time or seasonal workers, those who want simplified underwriting with no medical exam
Covers
Injury or illness
Injury only with illness add-on
Definition of disability
Regular occupation for entire benefit period
Regular occupation for two years (can be extended to the entire benefit period)
Reasonable occupation for entire benefit period
Regular occupation for three years
Regular occupation
Age eligibility
18-60
18-69
18-55
Occupation classes
4A, 3A, 2A
4A, 3A, 2A, A, B
4A, 3A, 2A
1, 2, 3, 4, 5, 6
None
Occupation class upgrades
Yes
N/A
No
Waiting periods
30, 60, 90, 120, 180, 365, or 730 days
0, 30, 90, or 120 days
60 or 90 days
Benefit periods
Two, five years, to age 65
Two, five, 10 years, to age 65
Two, five years, to age 65
Two, five years, to age 70
Two years
Minimum coverage
$450
$500
Maximum coverage
$25,000
$6,000
$1,500
Medical exam required
Yes, above a certain age and amount
For illness coverage only
No
Premium guarantee
Guaranteed level rates to age 65
Not guaranteed
Expiry
None
Age 75
Age 65
Riders
Family compassionate care, future income option, cost of living benefit, own occupation, retirement protector, accidental death and dismemberment, first day of hospitalization, health care profession
Family compassionate care, future income option, cost of living benefit, regular occupation extension, partial disability, retirement protector, accidental death and dismemberment, first day of hospitalization, health care profession
Family compassionate care, future income option, cost of living benefit, regular occupation extension, partial disability, first day of hospitalization
Family compassionate care, future income option, cost of living benefit, health care profession
Accidental death and dismemberment
None

Business products

Business Overhead Expenses
Disability Buy-Sell
Key Person Protector
Business Loan Protector
Target market
Reimburse overhead expenses for professionals and small business owners
Provide funding for a disability buy-out for owners of a small business
Provide funds for an employer for financial loss due to the disability of a key employee
Provide funds to pay the principal and interest on outstanding business loans
Covers
Injury or illness
Definition of disability
Own occupation
Regular occupation
Age eligibility
18-60
18-55
Occupation classes
4A, 3A, 2A, A
4A, 3A, 2A
4A, 3A, 2A, A
Occupation class upgrades
Yes
Waiting periods
15, 30, 60, or 90 days
360, 540, or 720 days
60 or 90 days
30, 60, 90, or 365 days
Benefit periods
15 or 24 months
Lump sum or monthly payments
12 months
Lump sum or 24 months
Minimum coverage
$450
$25,000
$2,500
$600
Maximum coverage
$40,000
$2,000,000 lump sum
$25,000
$250,000 lump sum or $10,000 monthly
Medical exam required
Yes, above a certain age and amount
Premium guarantee
Guaranteed level rates to age 65
Guaranteed level rates to age 64
Guaranteed level rates to age 62
Guaranteed level rates to age 65
Expiry
None
Age 64
Age 62
Age 65
Riders
Future covered expense, residual/partial disability, health care profession
Business insurance option
Replacement expense benefit, health care profession
Health care profession
canada-life-insurance

Canada Life Insurance

AM Best rating: A+

Read our comprehensive Canada Life disability insurance review.

Personal products

Lifestyle Protection Plan
Independence Plan
Target market
Broad coverage designed for professionals, business executives, employees, tradespeople, and self-employed
Designed for lower-income occupations, home-based workers, part-time workers, seasonal workers, new business owners
Covers
Injury or illness
Injury only with illness add-on
Definition of disability
Regular occupation for two years (can be extended to the entire benefit period)
Regular occupation for two years
Age eligibility
18-60
Occupation classes
4A, 3A, 2A, A, B
None
Occupation class upgrades
Yes
N/A
Waiting periods
30, 60, 90, 120, 180, 365, or 730 days
14, 30, 90, or 120 days
Benefit periods
Two, five, 10 years, to age 65
One, two, five years, to age 65
Minimum coverage
$500
Maximum coverage
$25,000
$3,000
Medical exam required
Yes, above a certain age and amount
No
Premium guarantee
Guaranteed level rates to age 65
Not guaranteed
Expiry
None
Age 65
Riders
Own occupation, regular occupation extender, residual and partial disability, future insurability, cost-of-living, catch-up, first day accident, return of premium, lifetime benefit—accident and graded sickness, accidental death and dismemberment, health care profession
Accidental death, future insurability, cost-of-living

Business products

Overhead Expense Plan
Buy/Sell Plan
Target market
Reimburse overhead expenses for professionals and small business owners
Provide funding for a disability buy-out for owners of a small business
Covers
Injury or illness
Definition of disability
Regular occupation
Age eligibility
18-60
Occupation classes
4A, 3A, 2A, A, B
4A, 3A, 2A
Occupation class upgrades
Yes
Waiting periods
30, 60, or 90 days
365, 548, 730 days
Benefit periods
12 or 24 months
Lump sum or monthly payments
Minimum coverage
$500
$50,000 lump sum
Maximum coverage
$30,000
$1,000,000 lump sum plus $16,666/month for 60 months
Medical exam required
Yes, above a certain age and amount
Premium guarantee
Guaranteed level rates to age 65
Expiry
None
Age 65
Riders
Own occupation, residual and partial disability, future insurability, catch-up, return of premium, health care profession
Future insurability
Desjardins-insurance

Desjardins Insurance

Standard & Poor's rating: A+

Read our comprehensive Desjardins disability insurance review.

Personal products

SOLO Disability Income
SOLO Loan Insurance
SOLO Essential Disability Income
Target market
Self-employed, independent workers, business owners, employees without group coverage
Individuals who have a mortgage or personal loans, business owners with business loans
Individuals in high-risk occupations, with lower-income, have pre-existing medical conditions
Covers
Injury or illness
Injury only with illness add-on
Definition of disability
Regular occupation for two years (can be extended to the entire benefit period)
Regular occupation for three years (can be extended to the entire benefit period)
Age eligibility
18-60
18-69
Occupation classes
4A, 3A, 2A, A, B
1, 2, 3, 4, 5, 5B
Occupation class upgrades
Yes
No
Waiting periods
30, 60, 90, 120, 365, or 730 days
30, 60, 90, or 120 days
0, 30, or 120 days
Benefit periods
Two, five years, to age 65
Five years, to age 70
Minimum coverage
$400
$500
Maximum coverage
$10,000
$5,000
$6,000
Medical exam required
Yes, above a certain age and amount
No
Premium guarantee
Not guaranteed
Expiry
Age 70
Age 75
Riders
Residual and partial disability, future insurability, cost-of-living, return of premiums
Partial disability, future insurability
Accidental death and dismemberment, accidental fracture
iA Financial Group

iA Financial Group (Industrial Alliance)

AM Best rating: A+

Personal products

Superior Program
Universal Loan
Acci-Jet Program
Acci 7 Plus
Target market
Comprehensive personal coverage for self-employed workers, employees, business owners
Coverage for personal loans like mortgage, car, line of credit, credit card
Simplified underwriting suitable for higher risk occupations like truck and taxi drivers, construction workers, manual labourers
Complete accident product designed for the entire family, all types of workers, even the unemployed
Covers
Injury only with illness add-on
Injury or illness
Injury only with illness add-on
Injury only
Definition of disability
Regular occupation for two years (can be extended to the entire benefit period)
Regular occupation
Age eligibility
18-59
18-69
18-74
Occupation classes
4A, 3A, 2A, A, B, C
None
Occupation class upgrades
Yes
No
N/A
Waiting periods
14, 30, 60, 90, or 119 days
30, 60, or 90 days
0, 30, or 119 days
None
Benefit periods
Two, five years, to age 65
Two, five years, to age 70
Seven months
Minimum coverage
$500
$300
$500
$700
Maximum coverage
$10,000
$5,000
$6,000
$1,400
Medical exam required
Yes, above a certain age and amount
No
Premium guarantee
Not guaranteed
Expiry
Age 65
Age 70
Age 80
Riders
Return of premiums, retroactive benefit, indexed benefit, partial disability, accidental death and dismemberment, accidental fracture, hospital benefit
Return of premiums, partial disability, accidental death and dismemberment, accidental fracture, hospital benefit
Accidental death and dismemberment, accidental fracture, hospital benefit

Business products

Overhead Expense Insurance
Target market
Reimburse overhead expenses for professionals and small business owners
Covers
Injury or illness
Definition of disability
Regular occupation
Age eligibility
18-59
Occupation classes
4A, 3A, 2A, A, B, C
Occupation class upgrades
Yes
Waiting period
30 days
Benefit period
24 months
Minimum coverage
$500
Maximum coverage
$6,000
Medical exam required
Yes, above a certain age and amount
Premium guarantee
Not guaranteed
Expiry
Age 65
Riders
None
Humania

Humania Assurance

AM Best rating: Not rated

Read our comprehensive Humania disability insurance review.

Personal products

Prohealth – Income Insurance – Accident and Sickness
Prohealth – Income Insurance – Accident
Prohealth – Payment Insurance – Accident and Sickness
Insurance Without Medical Exam – Income Insurance
Insurance Without Medical Exam – Debt Insurance
ASSURE-DEBT
Target market
Accessible coverage for employed and unemployed individuals
Accident coverage for all types of risks, including traditional workers, seasonal workers, unemployed, students, hard to insure, and those with a limited budget
Accident and sickness coverage that reimburses your debt payments and business overhead expenses upon a disability.
People who need income replacement insurance and have been declined disability insurance for medical or other issues
People who need debt insurance and have been declined disability insurance for medical or other issues
An alternative to creditor insurance that covers your debts with a flexible range of options
Covers
Injury or illness
Accidents and soft tissue injuries
Injury or illness
Definition of disability
Regular occupation for three years (can be extended to the entire benefit period)
Regular occupation for three years
Regular occupation for three years (can be extended to the entire benefit period)
Regular occupation for 24 months
Regular occupation for 24 months (can be extended to the entire benefit period)
Age eligibility
18-64
18-69
18-64
18-55
18-59
Occupation classes
Unlisted
None
4A, 3A, 2A, 1A, B, C
Occupation class upgrades
No, although there is a discount for employment stability
No
Yes
Waiting period
14, 30, 90, or 120 days
1, 14, 30, 90, or 120 days
30, 60, or 90 days
90 days
30, 60, or 90 days
Benefit period
Two, five years, to age 65
Two, five years, to age 70
One, two, three, five years, to age 65
24 months
12 or 24 months
Two, five years, to age 65
Minimum coverage
$500
$400
Maximum coverage
$6,000
$10,000
$2,500
$2,000
Medical exam required
Yes, above a certain age and amount
No
Yes, above a certain age and amount
No
Premium guarantee
Guaranteed for the first five years, can increase after that
Increases every 10 or 20 years as chosen at policy issue
Not guaranteed
Expiry
Age 100
Age 65
Riders
Accidental death and dismemberment, premium refund
Partial disability, premium refund, additional insurance option, regular occupation
Premium refund
Life insurance, guaranteed insurability, partial disability, premium refund, retroactive benefit, occupational HIV
Empire Life

Empire Life Insurance

AM Best rating: A+

Personal products

Disability Credit Protect
Target market
Instead of a standalone disability policy, Empire Life offers the Disability Credit Protect as an optional rider on life insurance plans. Designed to help you with your monthly debt payments if you can’t work due to a disability
Covers
Injury or illness
Definition of disability
Regular occupation
Age eligibility
18-60
Occupation classes
None
Waiting period
30 days
Benefit period
12 or 24 months
Minimum coverage
$300
Maximum coverage
$3,500
Medical exam required
No
Premium guarantee
Guaranteed level rates to age 65
Expiry
Age 65
The Edge Benefits

The Edge Benefits

AM Best rating: Not rated

Loss of income
Business overhead expense insurance
Target market
Income replacement guaranteed issue injury coverage with illness as an optional add-on designed for the self-employed and small business owners who may have difficulty qualifying for a traditional disability insurance plan
Business overhead expense guaranteed issue injury coverage with illness as an optional add-on designed for the self-employed and small business owners who may have difficulty qualifying for a traditional disability insurance plan
Covers
Injury only with illness add-on
Definition of disability
Regular occupation for three years
Regular occupation for 24 months
Age eligibility
18-69
Occupation classes
Exec, AA, A, B, BB
Occupation class upgrades
No
Waiting period
0, 30, or 112 days
30 days
Benefit period
Two, five years, to age 70
24 months
Minimum coverage
$1,000
Maximum coverage
$6,000
Medical exam required
Yes, if illness coverage is purchased, above a certain age and amount
Premium guarantee
Not guaranteed
Expiry
Age 75
Riders
Lifestyle protection enhancer, permanent total disability
None
La Capitale

La Capitale

AM Best rating: A

Pillar Series
Simplified Accident Insurance
Target market
Base accident insurance with illness as an optional coverage for employees and self-employed workers.
Accident and soft tissue injury coverage for those with pre-existing medical conditions who were declined for illness coverage.
Covers
Injury only with illness add-on
Accidents and soft tissue injuries
Definition of disability
Regular occupation for 24 months
Age eligibility
18-59
18-69
Occupation classes
4A, 3A, 2A, A, B
Occupation class upgrades
Yes
No
Waiting period
0, 14, 30, 60, 90 or 120 days
0, 14, 30 or 120 days
Benefit period
Two, five years, to age 65
Two, five years, to age 70
Minimum coverage
$500
Maximum coverage
$6,000
$3,000
Medical exam required
Yes, if illness coverage is purchased, above a certain age and amount
No
Premium guarantee
Not guaranteed
Expiry
Age 65
Age 75
Riders
Regular occupation extension, return of premium, hospital care, accidental death and dismemberment, accidental fracture, future insurability option, indexation option
Regular occupation extension, accidental death and dismemberment, accidental fracture, partial disability
Got a question about insurance?
Call us at 604-928-1628 or send us an email at info@briansoinsurance.com. We'll be happy to help!

How to find the best long-term disability insurance policy in Canada

The best long-term disability insurance policies in Canada should have the following features and benefits:

Non-cancellable and guaranteed renewable

This means that not only can the insurance company not cancel your policy, it also can’t increase the premium. A non-cancellable and guaranteed renewable policy give you the best financial security over the long term.

Own occupation

Usually, disability benefits stop if you can’t do your regular job but start working elsewhere. This is called the regular occupation definition. With the own occupation definition of disability, the insurance company removes this requirement. That means you can continue to receive benefits even if you work another job. For example, if a surgeon loses the ability to use his hands, he can start teaching at a university and continue receiving disability benefits.

Occupation class

The disability insurance premiums you pay depend on your occupation class. The better your occupation class, the lower your monthly premium. However, not every insurer has the same occupation class for a particular job. For example, RBC treats dentists as 3A while Manulife treats them as 4A. Therefore, Manulife would have a lower monthly premium.

Exclusions

The strongest long-term disability insurance policies have the fewest exclusions and limitations. For example, the best disability insurance policies only have three exclusions:

  • War
  • Normal pregnancy (complications from pregnancy are covered)
  • Incarceration

As you go to the lower end of the market, long-term disability insurance becomes more affordable. However, these disability insurance plans have many more exclusions and limitations.

For example, one insurance company applies a 20-day benefit period for soft-tissue injuries per occurrence up to a lifetime limit of 36 months. So while these disability insurance policies are cheaper, they also don’t give you the best protection.

No income verification at the time of claim

The best long-term disability insurance policy has financial underwriting done upfront. What does this mean? 

Here’s how it works. When you first apply for disability insurance, the insurance company will verify your income. You may have to show your T1 return or corporate financial statements. The benefit of this is that you won’t have to prove your income at the time of a claim. All you have to show is that you can’t do your job because of a disability. The insurer guarantees your monthly benefit as long as you can provide evidence of disability.

With other disability insurance plans, income verification occurs at the time of a claim. Not only do you have to prove that you can’t work, but you also have to submit these financial documents. And if it turns out your income in recent months or years has dropped, your monthly benefits will also decrease.

This isn’t out of the ordinary for business owners and other self-employed individuals. Unpredictable events like a global pandemic or even just a downturn in business can lead to tough times financially.

No integration of benefits

Integration means your monthly income is reduced if you receive disability benefits from another source like Workers’ Compensation or auto insurance. The best long-term disability insurance policies don’t have any integration clause. So even if you’re getting benefits elsewhere, you don’t have to worry about your monthly income dropping.

Built-in benefits

These benefits are built into the long-term disability insurance policy for no extra cost. For example, most policies have the rehabilitation benefit, which pays for vocational training and other rehabilitation expenses that help you return to work.

Another built-in benefit is recurrent disability, which lets you combine the waiting period of one disability to another if they have the same or related cause. This allows you to receive benefits sooner upon the second disability.

Riders

Long-term disability insurance riders are optional add-ons that enhance your coverage. For example, you can buy the future option or guaranteed insurability rider. This lets you purchase additional coverage without providing medical evidence of insurability. It’s especially useful if you anticipate your annual income will increase over time.

Another popular rider is the cost-of-living adjustment, which increases your monthly benefit every year while you’re on a claim. This helps it keep pace with inflation in case of a long-term claim.

While these additional benefits cost extra, they upgrade your policy to improve your disability coverage. Availability of disability insurance riders should be near the top of your list when buying disability insurance.

Financial strength

Last but not least, you should take the financial stability of the insurer into consideration. Long-term disability insurance can potentially pay you for decades if you suffer a severe or permanent disability. That’s why you want to make sure the insurer you choose has the financial strength to survive over the long term.

To help you determine a company’s financial strength, a credit rating agency called AM Best applies a rating to each insurance company. By choosing an insurer with a high rating from AM Best, you know it should be able to survive long into the future.

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What You Need To Know About Long-Term Disability Insurance In Canada

Which disability insurance is the best?

The best long-term disability coverage is the one that is active at the time of a claim. Having a disability policy that will provide income protection is your priority.

Of course, your disability policy should also have the features mentioned in the previous section. Besides those, the best disability insurance plans start the monthly income after a short waiting period and last until you reach retirement age.

Who is the largest disability insurance company?

At the time of writing, the largest disability insurance company in Canada by market capitalization is Manulife. It has a market capitalization of $52.2 billion.

Do you need disability insurance if you're self-employed?

Yes! Self-employed individuals don’t have the advantage of group long-term disability insurance through an employer. That means you’re on your own to get disability coverage. And considering your livelihood depends on your earned income, long-term disability coverage becomes even more vital.

What is the best way to buy disability insurance?

Although a few disability insurance providers let you buy directly from them, these policies are severely limited in monthly coverage amounts. They also have more exclusions, shorter benefit periods, have a higher monthly premium, and are just worse in general.

The best disability insurance you can get is through an insurance broker. Although this can change in the future, it’s unlikely as insurance companies and consumers value the advice given by the independent insurance advisor. Disability insurance providers also want to develop and maintain a working relationship with these advisors so they continue to sell their products.

How much does disability insurance cost in Canada?

Long-term disability insurance premiums depend on several factors:

  • Age
  • Gender
  • Smoking status
  • Occupation class
  • Riders

In general, the monthly premium would be higher for an older woman who smokes, works in a hazardous occupation, and buys many riders.

Can you buy your own long-term disability insurance?

Yes, you’re not limited to long-term disability insurance from group coverage. In fact, even if you have disability coverage through your employer, it may not be enough.

First, check your benefits booklet to see how much you get and the terms of the long-term disability coverage. Then, decide if you need supplemental disability insurance with a private disability insurance policy.

How much disability insurance coverage do you need?

Long-term disability insurance offers income protection by replacing lost income. As a result, you want to get the most you qualify for based on your income. This ranges between 50-75% of your net income before tax. Remember that you get the monthly benefits tax-free, meaning you’ll replace a larger portion of your annual income on an after-tax basis.

How long does long-term disability insurance last?

The best disability insurance companies will offer the longest coverage period of age 65. This gives you income protection until the typical retirement age for most Canadians.

You can also get a disability policy that only pays for two or five years. Although you save on the monthly premium, a shorter benefit period doesn’t protect you from a permanent or severe disability. Therefore, it is not recommended.

What is the difference between long-term and short-term disability insurance?

We haven’t touched on short-term disability insurance much in this post. That’s because it usually only lasts for up to six months, so it doesn’t have as much of a financial impact as long-term disability insurance coverage.

Also, you can’t buy your own short-term disability insurance in Canada. Instead, it’s usually offered as an employee benefit from your employer or association.

If you’re self-employed and need short-term disability insurance, you can always register for Employment Insurance with the government of Canada. As of 2023, it provides up to $650/week for 26 weeks.

Ready For Disability Insurance Quotes?

If you’re ready to take the next step, you’ll need some individual disability insurance quotes. We work with the best disability insurance companies listed in this post, so you’ll be sure that you’re getting the best disability insurance options.

Feel free to use the form in the next section to submit a quote request. We will respond within one business day. If you require personalized advice for your situation, contact us at info@briansoinsurance.com or 604-928-1628.

Get Your Disability Insurance Quote Now

While we make every effort to keep our site updated, please be aware that timely information on this page, such as quote estimates, or pertinent details about companies, may only be accurate as of its last edit day. Brian So Insurance and its representatives do not give legal or tax advice. Please consult your own legal or tax adviser. This post is a brief summary for indicative purposes only. It does not include all terms, conditions, limitations, exclusions, and other provisions of the policies described, some of which may be material to the policy selection. Please refer to the actual policy documents for complete details which can be provided upon request. In case of any discrepancy, the language in the actual policy documents will prevail. A.M. Best financial strength ratings displayed are not a warranty of a company’s financial strength and ability to meet its obligations to policyholders.

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